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How to contact Van Comfort

                                                              General Public
Our sales team are on hand to answer all your questions and offer advice Monday to Friday from 8.15am to 5.00pm. Out of office hours please leave a message on our 24 hour answer machine - we will call you back as soon as possible.

Or you can email us: sales@vancomfort.co.uk

Returns Policy:

Unwanted Products

  • If you change your mind or find that the item you purchased is unsuitable, we will offer a full refund or exchange within 30 days of the delivery / collection date.  You may return items to Van Comfort  in person or post them, however, please note that if posting you must take the necessary precautions to ensure the item/s is/are not damaged in transit and the cost of postage will not be refunded.  
  • You must have proof of payment, your delivery note (if applicable) and the payment card used for the original purchase. Or your internet  transaction number.


  • Refunds will be credited to the card used for the original payment or through Pay Pal
  • Exchanges
  • Exchanges can be completed at Van Comfort .  If the original product is higher in price than the item you wish to exchange for, the difference will be refunded.

Damaged / Faulty Products

  • If the product purchased is damaged in transit (where delivery is arranged by Van Comfort) or found to be faulty the item will be refunded or exchanged.  If sending the product back to us, we will refund the cost of postage. You must contact Van Comfort regards  return delivery as we can advise the best cost effective way  of sending the item back - we can’t be liable for excessive delivery costs

Returning a product?

For all returns please ensure that a returns note is included, click on the 'Returns Note' link below, print, then fill out and return with any product.

Returns Note



Van Comfort, Randall Park Way, Retford, Nottinghamshire DN22 7WF

Telephone: 01777 701804
Fax: 01777 701799

Visits strictly by appointment only



Trade Enquiries

Mr Steven Beevers

Tel: 01777 701804